ResNexus + Sadie AI

A Front Desk That Never Sleeps

Instantly Answer Every Call With Sadie AI

With a 24/7 AI front desk and concierge agent, ensure every call is answered, day or night. From guest enquiries to sharing rates and availability, Sadie turns interactions into direct bookings, so your property can avoid unnecessary OTA fees. Streamline your operations by entering commonly asked questions, giving peace of mind to both you and your guest. Answer every call, capture more direct bookings, and free up your staff to focus on what matters most: the guest experience.

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Convert more enquiries into revenue,
even when your team is unavailable.

Every missed call is a potential missed booking. Sadie answers guest calls instantly, guiding them through the reservation process, as well as answering commonly asked questions, 24 hours a day.

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Create a better guest experience from the very first interaction.

Guest expect immediate answers, not hold times or voicemails. Sadie provides that instant, professional response that they've grown accustomed to. By ensuring every call is answered promptly, Sadie creates a seamless experience that your guests expect, freeing up your team to focus on what matters most.

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Optimize Your Rates Automatically

RoomPriceGenie adjusts your room rates based on market data, competitor pricing, and booking patterns.

Save Time Every Week

RoomPriceGenie replaces hours of manual rate management by updating your rates, multiple times a day if necessary. You gain back up to 10 hours each week—time you can spend enhancing guest experiences or growing your business.

An alarm clock is sitting on top of a pile of coins on a table.

Stay in Control of Your Pricing

RoomPriceGenie operates within your comfort zone. You set your pricing boundaries, seasonal patterns, and day-of-week adjustments. Whether you choose full autopilot or prefer to review recommendations, you’re always in charge.

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A woman snapping her fingers

Transparent and Easy to Use

Even if you have no experience with revenue management, RoomPriceGenie makes it simple. The system is built for clarity, not complexity—with pricing logic you can understand and trust.

Integrated Directly into ResNexus

Our integration ensures RoomPriceGenie works seamlessly with your existing ResNexus account. Once connected, all pricing updates flow automatically into your PMS, keeping your rates accurate and optimized without extra effort.

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Desk phone with callout showing four key considerations: office setup, contact registration, call center service, support.

A Customisable Front Desk Employee

Customisable to your property and brand.

  • Answer questions your way
  • Share property policies and FAQs
  • Deliver accurate, up-to-date information
  • Create a seamless extension of your team


ResNexus Offers a Seamless Integration to Sadie

ResNexus gives you the tools to easily connect with Sadie, allowing you to get your calls answered from day one, all backed by industry-leading customer support.

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Free Up Your Staff for What Matters Most

Sadie takes care of routine calls so you don't have to, allowing your team to focus on delivering the in-person experience they are so good at doing. Reduce workload through handing off repetitive guest questions, after-hour calls, peak call volume, or simply supporting guests when you are unavailable.

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Reduce Unnecessary OTA Fees

Properties can see anywhere from 10-25% of the booking value lost to OTA fees. Increase your direct bookings with an AI agent that works for you. By sharing rates and availability, Sadie is able to take the potential guest through the booking process. The best part? It's all connected to your ResNexus software!

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Turn Callers into Bookers

Sadie ensures every caller receives immediate assistance, and since they have more than one mouth, you can take on a higher call volume, ensuring everyone receives the assistance they need, driving more direct bookings to your business.

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Hotel reception desk with guests checking in and a black office phone on the counter

“Since using Sadie, our direct bookings have increased, and guests love her. She handles calls seamlessly, freeing our front desk and ensuring no calls are missed. A complete game changer for us and our guests.”



— Flamingo hotel

CUSTOMER EXPERIENCE

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70%

Of callers hang up within 60 seconds of being put on hold

MISSED CALLS

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10–40%

Of calls to hotels are unanswered or abandoned*

*according to a study conducted by Sadie

BOOKING IMPACT

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52%

Of guests will book through an OTA if they can't reach a hotel by phone

  • Is the PriceLabs integration included in my ResNexus subscription?

    No. The integration is available to all accounts, but comes with a monthly fee. PriceLabs offer a 30-day free trial and monthly pricing per unit.

  • Does PriceLabs overwrite all of my pricing data?

    No. PriceLabs only updates the nightly base rates. It does not change your minimum stay rules, availability, or cleaning fees unless you configure it to.

  • Do I need to log into PriceLabs every day?

    No. Once connected, PriceLabs automatically pushes daily pricing updates based on your settings. You only log in to adjust strategy or review performance.

Get Real Results with the Sadie & ResNexus Integration